At Green Oasis Plants, we offer a wide range of plants including indoor and outdoor plants, succulents, tropical plants, flowering plants, and decorative artificial plants. We also provide plant pots, planters, and gardening essentials.
You have 15 days to make a refund request after your order has been delivered.
In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund along with any shipping fees incurred.
There are a few certain scenarios where it is difficult for us to support returns:
The items that can not be returned are:
Clearance items clearly marked as such and displaying a No-Return Policy
When the offer notes states so specifically are items that cannot be returned.
Items that fall into the below product types-
Also, any consumable items that are used or installed cannot be returned. As outlined in consumer Protection Rights and concerning section on non-returnable items
Caring for indoor plants varies depending on the type, but generally, indoor plants need indirect sunlight, moderate watering, and proper drainage. Be sure to check specific care instructions for each plant and ensure they have enough space to grow.
Yes! We offer a variety of high-quality, lifelike artificial plants that require no maintenance and can be used to decorate any space, indoors or outdoors.
When choosing a plant, consider the lighting in your home (bright, indirect, or low light) and the care level required. If you're new to plant care, we recommend starting with low-maintenance plants like succulents, peace lilies, or snake plants.
Yes, we offer international shipping! Our plants and products can be delivered worldwide. Please check our shipping policy for more details on international delivery options.
We take great care in packaging our plants to ensure they arrive in perfect condition. However, if your plant arrives damaged, please contact us within 3 days of receiving your order. We will be happy to assist with a return, replacement, or refund.
Yes, we offer a variety of plant care products including fertilizers, pots, planters, watering tools, and soil amendments to help you care for your plants and keep them healthy.
We offer an easy returns policy! If you change your mind within 3 days of receiving your order, you can return the plant in its original condition. Please refer to our returns policy for more details.
Currently, we do not offer custom-made plant pots, but we offer a variety of stylish and eco-friendly pots in different shapes, sizes, and designs to suit your decor needs.
Outdoor plants need proper exposure to sunlight, regular watering, and appropriate soil. Be sure to check the plant’s specific requirements for watering frequency, sunlight exposure, and protection from extreme weather conditions.
Yes! We frequently offer promotions, seasonal sales, and discounts for our customers. Stay connected through our newsletter or social media to be the first to know about any special offers.
You can reach our customer support team 24/7 through email, phone, or live chat. For inquiries, please email us at contact@greenoasisplants.com or call us at [Your Contact Number].
We accept a wide range of payment methods including credit/debit cards, PayPal, secure online payment gateways, and Cash on Delivery (COD). With COD, you can pay for your order when it is delivered to your doorstep. It's a convenient and secure option for customers who prefer to pay in cash upon receiving their items.
